Shipping & Returns

Shipping Policy

We do our absolute best at KiwiDrops to ensure your wine arrives safely and in excellent condition. Much care is taken to pack your order to minimise movement, breakage, or excessive shaking. We work with our courier partner to make sure all care is taken in the shipping and delivery of your order.

If your order does not arrive in good condition, please contact our team on:

Return & Exchange Policy

We want you to thoroughly enjoy every wine you buy  from us. If the wine you have bought isn’t to your liking, please let us know as soon as possible. We will be happy to replace it with another wine of your choice or we are happy for you to return the wine you're unhappy with and we will refund you for the full amount of the returned wine.


Returns must be made within 30 days of purchase.

Please email our team if you have any concerns or questions.